---
title: Live Chat Is Disabled
description: This article contains information and recommendations on how to use our Service with ad-blocking tools.
---

[Skip to content](https://help.froxy.com/en/live-chat-is-disabled#main-content)

- [English](https://help.froxy.com/en/live-chat-is-disabled)
- [Русский](https://help.froxy.com/ru/live-chat-is-disabled)

English

Show submenu for translations

[Create a ticket](https://help.froxy.com/en/kb-tickets/new?hsLang=en)

![froxy-logo.svg\]](https://help.froxy.com/hubfs/froxy-logo.svg)

Open main navigation

Close main navigation

- - [English](https://help.froxy.com/en/live-chat-is-disabled)
    - [Русский](https://help.froxy.com/ru/live-chat-is-disabled)

  English
  
  Show submenu for translations
- [Create a ticket](https://help.froxy.com/en/kb-tickets/new)
- [Go to froxy.com](https://froxy.com/)

[Go to froxy.com](https://froxy.com/)

 Welcome to the Help Center

- There are no suggestions because the search field is empty.

1. [Help Center Froxy](https://help.froxy.com/en?hsLang=en)
2. [Troubleshooting](https://help.froxy.com/en/troubleshooting?hsLang=en)

# Live Chat Is Disabled

## This article contains information and recommendations on how to use our Service with ad-blocking tools.

Some ad-blocking tools are blocking our chat-widget. If you find, that you're not able to see live chat widget in our Service (on the web-site, in Dashboard), please, check your browser adblock tools. 

![check your browser adblock tools](https://help.froxy.com/hs-fs/hubfs/help%20froxy/07.troubleshooting/02.live-chat-is-disabled/live_chat_is_disabled_en/%D0%91%D0%B5%D0%B7%D1%8B%D0%BC%D1%8F%D0%BD%D0%BD%D1%8B%D0%B9.png?width=688&height=388&name=%D0%91%D0%B5%D0%B7%D1%8B%D0%BC%D1%8F%D0%BD%D0%BD%D1%8B%D0%B9.png)

**We strongly recommend to disable your ad-blocking tools while using our Service or add our Service in a whitelist!** 

We guarantee that we will not offer you any annoying ads!

If you still have any questions about the operation of our service [froxy.com](https://froxy.com/en), you can ask them in the online chat in the lower right corner of the site or contact support at [support@froxy.com](mailto:support@froxy.com).

- [General Proxy Info](https://help.froxy.com/en/general-proxy-info?hsLang=en#main-content)

    - [Basics](https://help.froxy.com/en/general-proxy-info?hsLang=en#basics)
    - [Residential Proxies](https://help.froxy.com/en/general-proxy-info?hsLang=en#residential-proxies)
    - [Mobile Proxies](https://help.froxy.com/en/general-proxy-info?hsLang=en#mobile-proxies)
    - [Datacenter Proxies](https://help.froxy.com/en/general-proxy-info?hsLang=en#datacenter-proxies)
    - [Fast Proxies](https://help.froxy.com/en/general-proxy-info?hsLang=en#fast-proxies)
    - [Proxy Features](https://help.froxy.com/en/general-proxy-info?hsLang=en#proxy-features)
- [Getting Started](https://help.froxy.com/en/getting-started?hsLang=en)
- [Dashboard](https://help.froxy.com/en/dashboard?hsLang=en#main-content)

    - [Basics](https://help.froxy.com/en/dashboard?hsLang=en#basics)
    - [Actions with Your Subscription](https://help.froxy.com/en/dashboard?hsLang=en#actions-with-your-subscription)
    - [Connection Recommendations](https://help.froxy.com/en/dashboard?hsLang=en#connection-recommendations)
- [Billing Information](https://help.froxy.com/en/billing-information?hsLang=en)
- [Referral Program](https://help.froxy.com/en/referral-program?hsLang=en)
- [Troubleshooting](https://help.froxy.com/en/troubleshooting?hsLang=en)
- [Integrations](https://help.froxy.com/en/integrations?hsLang=en#main-content)

    - [Scraping Tools (3rd-party)](https://help.froxy.com/en/integrations?hsLang=en#scraping-tools-3rd-party)
    - [Proxy Managers & Antidetect](https://help.froxy.com/en/integrations?hsLang=en#proxy-managers-antidetect)
    - [SEO Tools](https://help.froxy.com/en/integrations?hsLang=en#seo-tools)
    - [Social Media](https://help.froxy.com/en/integrations?hsLang=en#social-media)
    - [Sneaker Bots](https://help.froxy.com/en/integrations?hsLang=en#sneaker-bots)
    - [Testing Utilities](https://help.froxy.com/en/integrations?hsLang=en#testing-utilities)
- [Froxy Scraper](https://help.froxy.com/en/froxy-scraper?hsLang=en#main-content)

    - [General Froxy Scraper Settings](https://help.froxy.com/en/froxy-scraper?hsLang=en#general-froxy-scraper-settings)
    - [Marketplace Scrapers](https://help.froxy.com/en/froxy-scraper?hsLang=en#marketplace-scrapers)
    - [SERP Scrapers](https://help.froxy.com/en/froxy-scraper?hsLang=en#serp-scrapers)
    - [Positions Monitoring](https://help.froxy.com/en/froxy-scraper?hsLang=en#positions-monitoring)
    - [Utilities/Maps](https://help.froxy.com/en/froxy-scraper?hsLang=en#utilities-maps)
    - [Social Media](https://help.froxy.com/en/froxy-scraper?hsLang=en#social-media)

[![Froxy](https://help.froxy.com/hubfs/froxy-logo.svg "Froxy")](https://froxy.com/en/)

froxy.com Help Center

Copyright © 2026, Froxy - Premium Proxy Provider