---
title: Proxies Don't Work
description: Trouble with your proxy? Learn why proxies may not work and how to fix common issues like whitelist errors and geo-targeting problems.
---

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# Proxies Don't Work

## Having trouble connecting through your proxy? This article provides examples of possible ways to resolve them.

Proxy connection issues can stem from a variety of technical or configuration errors. In this article, we’ll walk through the most common causes, like missing IP whitelisting or overly narrow geo-targeting, and provide simple steps to get your proxy up and running. Whether you're a new or experienced user of Froxy, this quick guide will help you troubleshoot fast.

### **Solution №1: Check the Whitelist**

To connect to the proxy successfully, your device's IP address must be added to IP Whitelist.

![5-7whitelist-en](https://help.froxy.com/hs-fs/hubfs/help%20froxy/07.troubleshooting/01.%20proxies-dont-work/proxies-dont-work-en/5-7whitelist-en.gif?width=670&height=376&name=5-7whitelist-en.gif)

### **Solution №2: Wide Geo-targeting**

Sometimes when connecting with a very narrow geo-filter, the connection cannot be established, because with a given filter, there are simply no active IPs.

We recommend narrowing down the geo-target to the country level and trying to connect again.

![6narrow\_filter\_en](https://help.froxy.com/hs-fs/hubfs/help%20froxy/07.troubleshooting/01.%20proxies-dont-work/proxies-dont-work-en/6narrow_filter_en.gif?width=670&height=452&name=6narrow_filter_en.gif)

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