In this article, you will learn how to reactivate a subscription and pay for it depending on its status ("Cancelled" or "Non-renewing").
If you have cancelled your subscription or forgotten to renew it and do not want to reconfigure the proxy again, such a subscription can be reactivated.
ATTENTION!
- Reactivation of a subscription is possible only for subscriptions with the "Cancelled" and "Non-renewing" statuses. When reactivating a subscription with the "Cancelled" status, all settings will be deleted.
- When reactivating Fast and Mobile+ subscriptions, all filters you previously created will be deleted!
Subscription Reactivation with the "Cancelled" Status
When reactivating a subscription with the "Cancelled" status, you will be issued an invoice, according to which an immediate attempt will be made to write off funds in the amount of the cost of your subscription at the time of reactivation initiation. Before reactivation, we recommend that you familiarize yourself with the current prices on the website in the Pricing section.
ATTENTION! By clicking the Reactivate button, you agree to immediate payment for subscription renewal.
After reactivating a subscription from the "Cancelled" status, the limits for used traffic are updated, and a new cycle of calculating traffic consumption begins without considering the previously used. The date of the next payment will be set based on the reactivation date (for example, if the reactivation of a monthly subscription was made on the 15th, then the next payment will be on the 15th of the next month). If any add-ons were applied to the subscription, the reactivation of the subscription would occur along with them, with a corresponding increase in the price of the add-ons. Previously applied discount coupons to the subscription are not taken into account.
Subscription Reactivation with the "Non-renewing" Status
No payments are required when reactivating a subscription with the "Non-renewing" status. You can renew the subscription in the subscription settings.
To renew a subscription with the "Non-renewing" status, follow these steps.
- Select the subscription you want with the "Non-renewing" status and click Manage.
- In the subscription settings with the "Non-renewing" status and click Reactivate.
The subscription will remain active according to the terms of the initial payment, with the corresponding dates of the next payments, taking into account the traffic used. With such reactivation, traffic limits are not updated, previously used traffic is not reset, and all the settings you selected are saved.
If you still have any questions about the operation of our service froxy.com, you can ask them in the online chat in the lower right corner of the site or contact support at support@froxy.com.