--- title: Froxy Subscription Statuses description: In this article we have gathered all possible statuses of your subscription, what they mean and how to unsubscribe. --- [Skip to content](https://help.froxy.com/en/subscription-statuses#main-content) - [English](https://help.froxy.com/en/subscription-statuses) - [Русский](https://help.froxy.com/ru/subscription-statuses) English Show submenu for translations [Create a ticket](https://help.froxy.com/en/kb-tickets/new?hsLang=en) ![froxy-logo.svg\]](https://help.froxy.com/hubfs/froxy-logo.svg) Open main navigation Close main navigation - - [English](https://help.froxy.com/en/subscription-statuses) - [Русский](https://help.froxy.com/ru/subscription-statuses) English Show submenu for translations - [Create a ticket](https://help.froxy.com/en/kb-tickets/new) - [Go to froxy.com](https://froxy.com/) [Go to froxy.com](https://froxy.com/) Welcome to the Help Center - There are no suggestions because the search field is empty. 1. [Help Center Froxy](https://help.froxy.com/en?hsLang=en) 2. [Dashboard](https://help.froxy.com/en/dashboard?hsLang=en) 3. [Basics](https://help.froxy.com/en/dashboard?hsLang=en#basics) # Froxy Subscription Statuses ## This article provides information about all possible statuses and meaning of your Froxy subscription and how to cancel it. Your subscription can have several statuses: - “**Activating**” means that the installation process has started, and you need to wait a little while for the installation process to complete; it takes no more than 20 seconds. ![activating subscription status](https://help.froxy.com/hs-fs/hubfs/help%20froxy/04.personal-account/02.dashboard/01.basic/03.subscription-statuses/subscription-statuses-en/activating%20en.png?width=688&height=438&name=activating%20en.png) - “**Trial**” means that your subscription is in a trial with the appropriate parameters. ![trial subscription statuse](https://help.froxy.com/hs-fs/hubfs/help%20froxy/04.personal-account/02.dashboard/01.basic/03.subscription-statuses/subscription-statuses-en/trial%20en.png?width=688&height=471&name=trial%20en.png) - “**Active**” means your subscription is active according to the terms of your plan, you can use our services without any restrictions. ![active subscription statuse](https://help.froxy.com/hs-fs/hubfs/help%20froxy/04.personal-account/02.dashboard/01.basic/03.subscription-statuses/subscription-statuses-en/active%20en.png?width=688&height=455&name=active%20en.png) - “**Non-renewing**” means that your subscription will not be renewed within the current plan and will be cancelled on the next billing date. This is an intermediate status before the subscription is cancelled, so you can use the proxy until the next billing date. ![non-renewing subscription statuse](https://help.froxy.com/hs-fs/hubfs/help%20froxy/04.personal-account/02.dashboard/01.basic/03.subscription-statuses/subscription-statuses-en/non-renewing%20en.png?width=688&height=353&name=non-renewing%20en.png) - “**Paused**” means that the remaining time of the subscription has been paused, and you will not be able to use the proxy until you renew your subscription. ![paused subscription statuse](https://help.froxy.com/hs-fs/hubfs/help%20froxy/04.personal-account/02.dashboard/01.basic/03.subscription-statuses/subscription-statuses-en/paused%20en.png?width=688&height=358&name=paused%20en.png) - “**Cancelled**” means your subscription has been cancelled due to lack of payment or at your initiative. ![cancelled subscription statuse](https://help.froxy.com/hs-fs/hubfs/help%20froxy/04.personal-account/02.dashboard/01.basic/03.subscription-statuses/subscription-statuses-en/cancelled%20en.png?width=688&height=355&name=cancelled%20en.png) **ATTENTION!** - When you initiate a subscription cancellation, the status changes to “**Non-renewing**”. This means that you can still use the proxy until the end of the paid period. - When the next billing date arrives, your subscription will be automatically cancelled. - You cannot cancel a subscription when it is paused. To cancel a subscription, you must first renew it. If you have any questions about how our [froxy.com](https://froxy.com/en) service works, ask them in the online chat in the lower right corner of the site or contact the support service at [support@froxy.com](mailto:support@froxy.com). - [General Proxy Info](https://help.froxy.com/en/general-proxy-info?hsLang=en#main-content) - [Basics](https://help.froxy.com/en/general-proxy-info?hsLang=en#basics) - [Residential Proxies](https://help.froxy.com/en/general-proxy-info?hsLang=en#residential-proxies) - [Mobile Proxies](https://help.froxy.com/en/general-proxy-info?hsLang=en#mobile-proxies) - [Datacenter Proxies](https://help.froxy.com/en/general-proxy-info?hsLang=en#datacenter-proxies) - [Fast Proxies](https://help.froxy.com/en/general-proxy-info?hsLang=en#fast-proxies) - [Proxy Features](https://help.froxy.com/en/general-proxy-info?hsLang=en#proxy-features) - [Getting Started](https://help.froxy.com/en/getting-started?hsLang=en) - [Dashboard](https://help.froxy.com/en/dashboard?hsLang=en#main-content) - [Basics](https://help.froxy.com/en/dashboard?hsLang=en#basics) - [Actions with Your Subscription](https://help.froxy.com/en/dashboard?hsLang=en#actions-with-your-subscription) - [Connection Recommendations](https://help.froxy.com/en/dashboard?hsLang=en#connection-recommendations) - [Billing Information](https://help.froxy.com/en/billing-information?hsLang=en) - [Referral Program](https://help.froxy.com/en/referral-program?hsLang=en) - [Troubleshooting](https://help.froxy.com/en/troubleshooting?hsLang=en) - [Integrations](https://help.froxy.com/en/integrations?hsLang=en#main-content) - [Scraping Tools (3rd-party)](https://help.froxy.com/en/integrations?hsLang=en#scraping-tools-3rd-party) - [Proxy Managers & Antidetect](https://help.froxy.com/en/integrations?hsLang=en#proxy-managers-antidetect) - [SEO Tools](https://help.froxy.com/en/integrations?hsLang=en#seo-tools) - [Social Media](https://help.froxy.com/en/integrations?hsLang=en#social-media) - [Sneaker Bots](https://help.froxy.com/en/integrations?hsLang=en#sneaker-bots) - [Testing Utilities](https://help.froxy.com/en/integrations?hsLang=en#testing-utilities) - [Froxy Scraper](https://help.froxy.com/en/froxy-scraper?hsLang=en#main-content) - [General Froxy Scraper Settings](https://help.froxy.com/en/froxy-scraper?hsLang=en#general-froxy-scraper-settings) - [Marketplace Scrapers](https://help.froxy.com/en/froxy-scraper?hsLang=en#marketplace-scrapers) - [SERP Scrapers](https://help.froxy.com/en/froxy-scraper?hsLang=en#serp-scrapers) - [Positions Monitoring](https://help.froxy.com/en/froxy-scraper?hsLang=en#positions-monitoring) - [Utilities/Maps](https://help.froxy.com/en/froxy-scraper?hsLang=en#utilities-maps) - [Social Media](https://help.froxy.com/en/froxy-scraper?hsLang=en#social-media) [![Froxy](https://help.froxy.com/hubfs/froxy-logo.svg "Froxy")](https://froxy.com/en/) froxy.com Help Center Copyright © 2025, Froxy - Premium Proxy Provider. © 2025