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      Subscription Upgrade

      If you decide to increase your proxy plan, then in this article you will find the necessary information about the "move" and payment.

      In the Froxy service, you can switch from your current plan to another, more advanced one, with more traffic and more features. However, switching to a new plan (subscription change) is only available for subscriptions with the "Active" status.

      Subscription Upgrade

      In order to switch to a new plan, follow these steps:

      1. Select the desired current subscription with the "Active" status and click Manage.
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      2. In the subscription settings, click the Edit Subscription button.
      3. In the Subscription Configurator window that opens, select the Subscription Upgrade section and click Upgrade.
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      4. To switch to a new tariff, click Select.
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      5. After selecting the desired tariff, an immediate attempt will be made to write off funds equal to the difference in the cost of the current and new subscription. You can see the current prices on the website in the Pricing section.
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      6. The transition to the new plan will be performed immediately after successful payment.

      Terms of Subscription Upgrade

      When switching to a new subscription, it is necessary to consider the following important term

      • When you switch to a new plan, your current traffic consumption value will remain the same, but your limits will be increased in accordance with the configuration of your new tariff.
        For example: your current traffic consumption is 5 GB/15 GB under the Residential Start tariff. When switching to the Residential Medium plan, your traffic consumption value will be 5 GB/50 GB.
      • The date of the next billing will remain the same.
        For example: if your next billing date is April 25, and you change your plan on April 20, you will be charged the difference in plan prices immediately, and your next billing date will still be April 25. On April 25, you will be invoiced with the full cost of your new subscription.
      • When switching to a new plan, all applied coupons will be kept.
      • You cannot switch to a lower plan level.
      • An upgrade is not possible if you use an old plan that is not included in the list of services provided today.
      • You cannot upgrade the Ultra plan. If you still want to upgrade your Ultra plan, please contact our Support Team and we will make you a personal offer.

      ATTENTION! If you switch to a new plan, all previously applied add-ons that increase traffic volume will be removed.

      If you still have any questions about the operation of our service froxy.com, you can ask them in the online chat in the lower right corner of the site or contact support at support@froxy.com.