Renewal Bonus

This article will help you know how to get a bonus for renewing a purchased subscription.

When purchasing a Froxy subscription, the client can receive a bonus for the timely renewal of the purchased tariff before its expiration. The bonus is additional traffic within the extended subscription.

To receive a renewal bonus, the following conditions must be met:

1. The subscription must be in the Active status.
2. Renewal is possible both automatically and manually.
3. There must be sufficient funds on the subscription balance.

Subscription Status

To check the subscription status, follow these steps:

1. In your personal account, find Subscriptions.
2. In the subscription characteristics, you can find a description of its status.
   
   

Bonuses and the Subscription Renewal

To receive a bonus, auto-renewal must occur, or the client must manually renew the services BEFORE the expiration of the current subscription. To do this, follow these steps:

1. Find your subscription in your personal account and click Manage.
   
2. Click on Edit subscription.
   
3. Select the action you need in the Subscription Configurator.
   

Subscription Balance

To receive a renewal bonus, you must also have sufficient funds for the subscription cost on your Account Balance. If you need to top up your Account Balance, follow these steps:

1. In your personal account, click the profile icon and select Billing from the drop-down list.
   
2. In the Billing → the Account Balance section, click Add funds.
   
3. In the open window, top up your account by selecting a payment method and entering the amount.
4. Click Continue and make the payment.
   

If you have any questions about our froxy.com service, you can ask them in the online chat in the lower right corner of the site or contact the support service at support@froxy.com.